If the installer doesn't see your disk, or it says that it can't. Follow these guidelines during installation: If the installer asks to unlock your disk, enter the password you use to log in to your Mac. Select Reinstall macOS from the utilities window in macOS Recovery, then click Continue and follow the onscreen instructions.
![]() And here are detailed steps.Here are two ways for you to open Disk Management in Windows 10. It has some basic features for users to manage disks and partitions on their computer such as format partition, shrink partition, delete partition, change drive letter, convert basic disk to dynamic and so on.So, you can change drive letter with Disk Management. Change Drive Letter with Disk ManagementDisk Management is a Windows built-in disk partitioning tool. Another way is to try using a third-party WD My Passport Ultra partition manager – MiniTool Partition Wizard Free Edition.If you have the WD My Passport Ultra not detected Windows 10/8/7 issue, you might as well try this simple fix, especially for users who find that the WD My Passport shows in device manager but not My Computer or This PC.Now I will show you the two ways to change drive letter one by one. One is using Windows built-in Disk Management. ![]() My Passport Re Download This ToolIt can help you not only change drive letter, but also it enables you to move/resize partition, extend partition, split partition, wipe partition on your WD My Passport Ultra drive.You can also utilize this tool to check file system, convert MBR to GPT without data loss, copy disk, and convert FAT to NTFS and so on.To change a drive letter with this marvelous tool, you should download this tool firstly. Change Drive Letter with MiniTool Partition Wizard Free EditionMiniTool Partition Wizard Free Edition is an all-in-one WD partition manager. Click Addto add a new drive letter for the USB drive.After that, you can go back the main interface to check if you can access your WD My Passport Ultra drive.Although Disk Management can help you change drive letter, its features are limited as it lacks many basic but essential features.However, if you not only want to change drive letter but also need a partition manager to manage your drive in an all-rounded way, it is recommended to use the MiniTool Partition Wizard Free Edition. Click to tweetApart from assigning drive letter, you can make use of its other features to manage your WD My Passport Ultra drive. Choose a drive letter from the drop-down menu.Click Apply on the upper left corner to allow the pending operation.After that, you can go to This PC to see if the WD My Passport Ultra drive appears.With the help of MiniTool Partition Wizard Free Edition, I successfully changed the drive letter of my WD My Passport Ultra drive in very simple steps. Click Change Drive Letter after selecting the partition. Choose the target WD My Passport Ultra drive. Launch MiniTool Partition Wizard Free Edition. Right click Windows Start menu and choose Device Manager from the list.Step 2. Press Windows + R, type msc in the dialogue box and press Enter. You can reinstall USB controller to fix WD my passport not detected issue. This could be the reasons for your WD My Passport not recognized Windows 10 issue.How to fix my passport not recognized error? Don't worry. In this case, your USB devices cannot be recognized by your PC. You can check the USB controller in Device Manager.When there is a yellow exclamation mark next to Universal Serial Bus (USB) Controller, it means that the device driver is not installed correctly. Update WD Device DriverCorrupted or outdated driver could lead to the WD My Passport not detected or recognized issue. Restart your computer and check if the WD My Passport not recognized issue has been solved.If this fix doesn't work, try the next solution. Right-click on it and select Uninstall.4. Find the controller through which the external hard drive is connected.3. On the main interface of Device Manager, expand the category of Universal Serial Bus controllers.2. Click on the drop-down menu and choose Hardware Ids.3. Right-click on it and select Properties.2. To find it, you can expand the Disk Drives, Universal Serial Bus controllers, Other devices, or Portable Devices to check. Find the Unknown device in Device Manager. Open Device Manager in Windows 10.Step 2. So if you have the same issue, why not have a try?You can follow the detailed steps as below to update the WD device driver and fix WD My Passport not recognized Windows 10 issue.Step 1. ![]() You download one by yourself. So you don't need to find it manually, which is very convenient.There is a great amount of driver management software on the Internet. This kind of software will scan for and list drivers that need updating or replacing. Click to tweet About WD My Passport UltraWD My Passport Ultra is a kind of external hard drive. Now I can access my WD My Passport Ultra again. You can also send it to hard drive repair center to check some physical errors may have occurred to your device.If your disk is under warranty, you may contact the Western Digital for replacing it.After trying the fixes in this post, I successfully fixed the WD My Passport Ultra not detected issue. Run Anti-virus SoftwareYou may find it weird but it is true that some time malware or viruses can give rise to WD My Passport Ultra not detected issue.You may perform a virus check on your computer and run anti-virus software to kill virus firstly.If your WD hard drive still doesn't show up or cannot be detected after trying the above fixes, you may check if there are physical issues on your WD My Passport drive. Flash player for mac not workingAnd with up to 4TB of storage and a 3-year limited warranty, you can use the storage for years to come. You don't need to reformat it unless you want to use it on other operating systems.My Passport Ultra Drive is manufactured with proven real WD components, which is durable and of assured quality. So, you have enough disk space to backup and store various files like photos, videos, music and documents if you are using the WD My Passport Ultra drive.Besides, WD My Passport Ultra is formatted for Windows 10, Windows 8.1 or Windows 7 operating systems. They are WD My Passport Ultra 1TB, 2TB and 4 TB.
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